The Surface Pro 2 was released recently by Microsoft. Already, some Microsoft Surface problems have emerged. The latest among the Microsoft Surface problems is that the flagship tablet is found to be suffering from overheating issues. This issue is said to affect both the Microsoft Surface 2 and Surface Pro 2 tablets. There are many complaints about the overheating issues in the Surface Pro 2 tablet. Many of the users complaint that the screen of Surface Pro 2 tablet dims beyond a usable level, as the device becomes increasingly hot.
Microsoft has acknowledged these issues and stated that they are currently working on a fix to get rid of the screen dimming issues. In the mean time, the manufacturers of these tablets have suggested that those users who are affected by the overheating issues simply allow their Windows 8.1 powered tablets to cool down. An official Microsoft spokesperson said, “Surface devices may dim the screen as thermal temperatures rise from extended, high CPU intensive activities – like gaming.”
“We’re working on a tuning update that will remove this unnecessary dimming event. You can expect this update in an upcoming Windows Update package. In the meantime allow the Surface to cool down for a minute or so in order to return the screen to previous brightness levels,” Microsoft added.
Microsoft Surface 2
Many of the frustrated Microsoft Surface 2 and Pro 2 owners have reported overheating issues while multitasking or playing games, resulting in the display dim such that the tablet becomes unusable. Upon contacting Microsoft, one of their spokesperson explained that that the company is aware of the issue and that they are working on a fix that will be released with the upcoming Windows Update.
The users can allow the tablet to cool down and the brightness of the tablet will come back to normal. If you are one of the unlucky owners of an overheating Surface Pro 2 tablet, you will have to keep an eye on the temperature levels of the device, until a fix is released by Microsoft.
Despite Surface Pro 2 having only hit the retailers in late October, this is far from the first issue that the device has encountered. There were many complaints about this tablet and Microsoft has been fixing these issues. Let us hope that the Microsoft engineers will come up with a fix for the overheating issue to restore the smile on the faces of the Surface Pro 2 users.
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