What To Do When The Disc Tray Will Not Open In Sony VAIO Laptop

Sony VAIO Laptop Support

                   VAIO Laptop Series

Sony VAIO range of laptops has been in high demand ever since its release because of its sturdy built and superior performance. If you have a job that requires processor intensive work on the go, VAIO range of products is your best choice. The very fact that these laptops were in high demand even after Sony stopped production and were in market until the stocks ran out is the very indicator that these laptops were much loved by all.

VAIO laptops became successful because these laptops appeal to the current generation of users who are not easily fooled by branding and marketing strategies. The minimalistic design appeals to users who want to know what is running under the hood and want to use the VAIO computer for important work that will tax the resources of most other laptops. However, every laptop is bound to have some or the other issue, especially if you are always on the move and have rough use for the laptop.

The most common issue that most of the laptop users face is the failure of the CD tray. At the touch of a button, the CD tray ejects from the laptop. The Media disk, which can either be a CD or a DVD can be easily placed and pushed inside to run the media. Normally, this is supposed to function smoothly without any issues. However, problem arises when the CD tray does not appear when pushed. In such scenarios, you can either contact our Sony VAIO laptop support or make the following changes yourself.

VAIO Computer

              Troubleshooting Laptop Issues

  • First off, you need to check if the CD drive is working. The easiest and sure-shot way of determining so is by clicking on the Eject button right next to the tray door. Once clicked, the LED button next to it is supposed to start blinking green light. If this light does not appear to be blinking, it means the drive is either disconnected or got damaged.
  • If this is not the case, try and restart your computer. The simple act of restarting your system might unlock the drive.
  • As a last resort, you will have to un-jam the CD disc drive by bending a paper clip wire straight and pressing it into the hole on the far right side of the disc drive door cover. The hole is the emergency release button and will act upon applying pressure.

Our Sony VAIO laptop support team will gladly help you troubleshoot any problem that might arise on your VAIO computer. Our expert team of staff will find quick solutions for software issues and will help you locate hardware resources or repair shops as well.

Adding Your Email Account To Microsoft Surface Mail App

Surface Tablet Help Settings

        MS Surface Mail App

It is noted that Surface tablet help settings and features are quite good when compared to that in Windows 8 OS. For example, latest Surface tablets come with Outlook mail client pre-installed, which is not there in a Windows 8 system. However, the first series of Microsoft Surface tablets did not have the Outlook app. Even though there was a Mail app in its place, many users were not aware of it, as you have to use the Surface tablet help settings to enable this app and then set up your mail account in the app.

Yet if you are using your Microsoft account to log in to your Surface device, then this account will be automatically linked to the Mail app. If you are using a local ID instead, then you have set up the mail account separately. Here are the instructions to get this done.

Steps to follow

Mail app icon will be there on the main Start Screen itself. Select it and then, open its Options menu. Just swipe to the right to open the menu for this app and select the option Settings.

Click on Accounts to access the account settings. If you have already set up an account, then you will see options here for altering the settings for that account. But, if you have not set up any account, then you have to click on the Add An Account option to add a new account to the mail app.

Outlook App

            About Surface Tablet Settings

Select Other Accounts option to open the account setup window. Here, you need to enter details like your email address, password, etc in the text fields provided for the same. For most email accounts, these steps would be enough to start receiving emails through the app. However, if you are using a corporate email account, then you have to enter other details like incoming and outgoing server address, and security settings on this page.

If you are heading for the latter option, select Show More Details. Now, you will see the necessary options here for entering the required details as mentioned above. Select Incoming Server Requires SSL and Outgoing Server Requires Authentication to set up the security settings for your email account.

When done, click on the Connect button. If all the account details you entered so far are accurate, then your email account will be linked to the app without any problems. You can contact our tech support personnel, if you run into any problems.

About The All New HP Color LaserJet Pro MFPM476nw

HP Printer Support

              Contact HP Printer Support

In order to acquire a hardcopy of reports or data, it is essential to use a printer. There are several printers available today and HP printers are quite popular among them. Among different printers, HP printers are most often preferred by users all over the world. HP releases several sets of tools and solutions for  SMBs and the newest among them is HP Color LaserJet Pro MFPM476nw. Along with this model,  some others also were released last month. This new printer can offer multiple facilities including printing, scanning, copying and faxing. This is more than enough when we take account of other printers available. The printing speed is up to 21ppm and you can see the first page within 17 seconds.

Unlike the traditional printers that we see, HP Color LaserJet Pro has a 3.5”color touch screen and the user has the ability to choose menus and assign tasks. One of the major highlight of this printer is its ability to offer wireless facilities. It offers the HP ePrint facility. This is a feature with which the material to be printed can be sent from anywhere in the world through an email address and the printer will see to it that the file is printed. You can access mobile apps and it even supports Apple AirPrint and Wi-Fi direct printing tasks.

The main tray in HP printer can handle up to 250 sheets of paper and that is the total input capacity. The multipurpose tray can print 50 sheets. If you purchase a 250-sheet capacity tray, you could get double the result and that enables you to print about 550 sheets.

HP ePrint

            Get In Touch With HP Support

In order to deal with unattended scanning, faxing and copying, there is a 50-sheet automatic document feeder and you can find this on top of the printer. The printer driver even allows two sided printing manually. Official HP printer support is offered for this printer and you can contact the technician if you have any difficulties with printing. The printer possesses four toner cartridges and the colors available are black, cyan, yellow and magenta. Even though different colors are offered, the most commonly used color is black. Everyone knows that black is the most common color that is generally used for printing. In addition, it can print about 2400 black pages.

If you have any more queries regarding this new printer model from HP, feel free to contact the HP printer support team for assistance.

A Review Of The Microsoft Surface Tablet

Surface Range Of Tablets

Review Of Surface Tablet

It is a well known fact that tablets are the future of computing and all leading PC manufacturers and service providers have taken measures to make sure that they do have a piece of that market. Microsoft is no exception to the notion and the Redmond based company has made it clear that they do need a considerable portion of the market by releasing their Surface range of tablets. Here we intend to provide a short review of the aforementioned tablet from the software giant. Even though you may come across many Surface Tablet problems, here we provide a true unbiased review of the tablet.


The first thing that every person who is planning to get a new tablet will be looking for is the design and looks of the tablet. One of the best features of the Surface tablets from Microsoft is that they are unbelievably thin and weigh very less. With an i5 processor with four cores and high graphics support, the device ought to weigh more. However, Microsoft has made it a point to create their devices with less weight. Since the device has a cover that has magnets, the cover will stay in place until you decide not to.

One of the most notable changes that you can see in the Surface tablet when you compare it with other Microsoft products is that the device sports minimal branding in the front side of the tablet. The only thing you can see on the screen is a tiny Windows logo, and the logo is not just kept for branding, it has a primary role of bringing up the Start screen of the tablet. A single touch on the logo will provide you the Start screen from where you may choose to open new apps or games or whatever.

Built in Stand

Surface Tablet Problems

Get Surface Tablet

In the Surface Tablet problems forums, we would like to point out one of the most notable features of the tablet and it is the built-in stand designed with the tablet. One of the problems with other tablets is that you would have to purchase it separately, but not with Surface, it has one built-in, how cool is that!! The stand can be flipped out when needed, and when it is not needed, the magnets will keep it firmly in its place.

The device also comes with a touchpad in the keyboard that is attached with the cover. So stop your search for tablets and get a Surface tablet today!

Improving Video Streaming On Slow Computers

Computer Slow`

             Boost Slow Computer

Most of the people find an issue when they try to stream videos on their computer. The issue is mostly found in slow computers. Here we discuss the main reasons that make your computer slow and create the streaming issues. We also discuss tips for fixing the issues that you get when trying to stream a video.


  • One of the best things that you could do to improve video streaming on your slow computer is to restart the computer, so that you can ensure that most of the stream resources are working fine. This also ensures that no other programs are using stream resources so that the video may be streamed at high speeds. The main two features that contribute to the stream speed and quality are system performance and internet speed. So you need to be sure whether the issue is with the computer or the internet speed. This can be done by opening a video stored on your hard drive, if the video does not stagger or stop abruptly while playing, there is no issue with the system, and the issue would be related to your internet connection.
  • To make sure that the issue is with the internet connection, open your web browser and try to load a streaming video. If the video stutters, the internet connection is slow and the problem is not with the computer. The only way to fix the issue is to upgrade your internet connection. However, this would mean that you would have to pay more. Another budget friendly alternative is to load the low quality version of the video.

    Improve Video Streaming

                Make Computer Fast

  • One of the best ways that you can adhere to for speeding up your slow computer is to reduce the number of programs running in the background. This can be done by navigating to the System Configuration Utility and making the necessary changes. Make sure that you have removed all the useless programs from the list under the Startup tab.
  • If you are still having troubles loading and streaming videos, the issue might be related to your web browser. Try installing a new web browser and then try to stream the video. Since some web browsers are more resource hungry than others are, video streaming using those will not provide the required results.

If you follow the simple instructions given above, the computer slow issues can be resolved with ease.

Hard Resetting Microsoft Surface Tablets

Surface Tablet Help Settings

              Surface Tablet Help Tips

One of the first things that you need to do when you find your Surface tablet in trouble is to reset the device, however make sure that you are prepared to lose all the data stored in the system. The Surface tablet help settings forums have listed two ways for a user to hard reset a tablet. These two ways can be accessed depending on the type of situation the user is in, the first method is recommended if the tablet is working correctly and if you are able to sign-in to the system without any issues. We must say that this is the safest way to hard reset the device. Here we list out the steps involved in the process.

  • Sign in to your account and swipe in from the right side of the tablet for accessing the Settings menu.
  • When the tablet shows you the settings menu, tap on the Change PC Settings tab displayed on the screen and then select the General tab.
  • Select the option labeled as Remove Everything And Re-install Windows found on the screen and tap on the Get Started tab for starting the process for resetting your device.
  • Follow the prompts shown on the screen and let the tablet reset itself. When the process completes, the tablet will restart and you will have a Surface tablet that is devoid of any issues.

The second method for hard resetting the tablet is much more complex and can be used if the tablet is not responding to your commands or you are unable to sign-in to the tablet. Surface tablet help settings forum recommends you to follow the below given instructions for hard resetting the device.

Hard Reset A Tablet

            Surface Tablet Settings

  • After making sure that you do have a Touch Cover or keyboard attached to the device, tap on the Power button found at the right bottom corner of the screen.
  • Now press and hold the Shift key in the keyboard and press the Restart button. If the system asks for confirmation, tap on the Restart Anyway option.
  • Once the tablet boots, select the Troubleshoot option and then tap on the Reset Your PC option and then the Next button. Now you do have two options, if you would like to clean all the files, tap on Clean The Drive Fully and if you wish to keep program files, tap on the option Just Remove My Files.
  • When the tablet displays the message All Ready To Go, tap on Reset.

If you follow the simple instructions given above, you will be able to reset the Microsoft Surface Tablet with ease.

Surface Pro 2 Has Overheating Issues

Microsoft Surface Problems

               Microsoft Surface

The Surface Pro 2 was released recently by Microsoft. Already, some Microsoft Surface problems have emerged. The latest among the Microsoft Surface problems is that the flagship tablet is found to be suffering from overheating issues. This issue is said to affect both the Microsoft Surface 2 and Surface Pro 2 tablets. There are many complaints about the overheating issues in the Surface Pro 2 tablet. Many of the users complaint that the screen of Surface Pro 2 tablet dims beyond a usable level, as the device becomes increasingly hot.

Microsoft has acknowledged these issues and stated that they are currently working on a fix to get rid of the screen dimming issues. In the mean time, the manufacturers of these tablets have suggested that those users who are affected by the overheating issues simply allow their Windows 8.1 powered tablets to cool down. An official Microsoft spokesperson said, “Surface devices may dim the screen as thermal temperatures rise from extended, high CPU intensive activities – like gaming.”

“We’re working on a tuning update that will remove this unnecessary dimming event. You can expect this update in an upcoming Windows Update package. In the meantime allow the Surface to cool down for a minute or so in order to return the screen to previous brightness levels,” Microsoft added.

Increasingly Hot

                 Microsoft Surface 2

Many of the frustrated Microsoft Surface 2 and Pro 2 owners have reported overheating issues while multitasking or playing games, resulting in the display dim such that the tablet becomes unusable. Upon contacting Microsoft, one of their spokesperson explained that that the company is aware of the issue and that they are working on a fix that will be released with the upcoming Windows Update.

The users can allow the tablet to cool down and the brightness of the tablet will come back to normal. If you are one of the unlucky owners of an overheating Surface Pro 2 tablet, you will have to keep an eye on the temperature levels of the device, until a fix is released by Microsoft.

Despite Surface Pro 2 having only hit the retailers in late October, this is far from the first issue that the device has encountered. There were many complaints about this tablet and Microsoft has been fixing these issues. Let us hope that the Microsoft engineers will come up with a fix for the overheating issue to restore the smile on the faces of the Surface Pro 2 users.

Recovering Deleted Emails In Gmail Account

Recover Deleted Emails In Gmail

      Recovering Deleted Emails

In some cases, you might just accidentally delete emails from your Gmail inbox. There are several such cases, in which, people delete emails without knowing that they are important and later realize that they have done a blunder. Thanks to a feature that Gmail has, the deleted emails does not get deleted totally from the inbox. But, they stay there up to thirty days and then, they vanish completely from the inbox. It is possible to recover deleted emails in Gmail within this thirty days from the date of deletion.

Here are some of the simple steps, by which you will be able to retrieve the deleted emails from the trash box.

  • Open the browser that you usually use.
  • Open the website and login with the Email Id and the Password to your Gmail account.
  • When the inbox open, find the tab that says Trash. You will find this below the different tabs like Inbox, starred, important and many more that are present to the left of the screen.
  • Click on the same to open the tab containing all the deleted emails. To select the email messages that you want to recover, click on the check box lying next to each of the email message.

    Gmail Inbox

             Gmail Email Management

  • Now to restore the emails moved to trash, you need to select the option that says Move To Inbox. In most of the cases, if you have created folders other than inbox, you will find an option to move this email to other folders that you have created.
  • Make sure you are selecting the right email and complete the process of moving these email messages to other folders. Go to the location, where you moved the email message and cross check if the email that you moved is present there or not.
  • For instance, if you have moved the email to the folder Starred, click on the Starred folder to check it.

This might not be possible, if the deleted email has been in the trash for over a month. The email message has been deleted from Gmail inbox automatically, leaving you with no options, where it would possible to recover deleted emails in Gmail.

The procedure to restore emails in other email service providers might be different according to the policies they follow. In some cases, it might be that it is not possible to retrieve an email message once it is deleted.

Get HP 2400 Printer Installed

HP Printer Support

        Avail HP Printer Support

HP printers are prominent among printers used worldwide as they offer high quality print results. HP has already introduced a wide range of printers like LaserJet printers, Inkjet printers and other printers in different models. However, problems can be expected at times while trying to install HP printers and normally people end up calling HP printer support for assistance.

If you maintain a little patience and follow a few easy steps, troubleshooting a printer is not a difficult task at all. Problems generally come up while installing an HP printer on a new computer than installing it on the older ones. If you wish to install HP LaserJet 2400 printer on your computer, you can follow two ways. The initial way is to use the disc you received with the HP 2400 printer. The second way is to have an internet connection to perform the few troubleshooting steps.


  • You can make use of a USB printer cable to connect to the printer. You can plug in the printer. But ensure not to turn the printer on.
  • After turning on the computer, you can insert the disc that you received with the printer into the disc drive. Normally, the installation wizard will open up automatically. If not, you can open My Computer, right click the disk drive, and click Run. When you find the setup file, you can run it and this will start the installation of the printer.

    HP Laserjet 2400 Printer

               Reliable HP Printer Support

  • If you do not have the disc handy, you can search online by typing the phrase “HP 2400 printer installation”. It is also possible to open the HP website support page and look for other options to install your printer. The instructions and techniques of installation will be different for different models and this ought to be considered during installation.
  • You can try to download the driver to your system. After the completion of the installation, the installation download will let you know that the installation is complete. Now you can turn on your HP 2400 LaserJet Printer and take a test print. This will help you to ensure whether the printer is installed successfully or not.

If you come across any difficulty during the printer installation, you can contact the HP printer support for more assistance. They can offer you the best solution.

Steps To Initiate Chat In Windows 8 OS

Windows 8 Chat Support

           Features Of Windows 8

After the release of Windows 8, many users have upgraded their computers from Windows XP and Windows 7 to this futuristic operating system. According to Windows 8 chat support, the operating system comes with numerous features and one of them is the introduction of Start screen that is loaded with apps. These apps are designed to carry out various functions. You can use this operating system just like the way you use your Smartphone.

According to Windows 8 chat support, numerous apps come preinstalled with the operating system. You can add more apps by visiting the Windows Store and downloading your favorite ones from different categories. Now, one of the apps, which are widely used by Windows 8 customers, is the message app.

Windows messaging app is a great tool to work with. This app has cross platform support. With this, even if your online friend messages you from a different app, you will be able to receive it on your Windows device. You can also reply to these messages just like both of you were using the same application. If you are new to Windows 8 and has not acquainted yourself with the operating system yet, we will find out how to use this messaging app.

Steps involved

  • Turn on the computer and go to the Start screen of the operating system.
  • Select the Messaging tile found in the screen.
  • Choose the option ‘New Message’. With this, you can find out which of your friends are online even if they are using a different app. If some of your friends are not found in the list, it means that he/she is either not present in the list of People app or not online now.

    Windows 7

                   Windows 8 Upgrade

  • Select the name of the person with whom you would like to communicate. This will open the messaging window. Once this window comes up, you can start typing in it. The other person will receive the notice no matter which device or system he uses for the messaging purposes.
  • Once you finish typing, hit the Enter button and this will send the message to the other person. The message would automatically pop up in the messaging program used by the other person.

We hope that the above steps have helped you to initiate chat in Windows 8. Keep in mind that the message would still be saved in the device and you may continue the conversation from where you left it. For further assistance on this issue, you may contact Windows 8 chat support or our technical support team.